Communications and Social Media Officer at World Health Organization (WHO)

DESCRIPTION OF DUTIES

Implement a social media strategy for increasing the number of followers and engagement with WHO Nigeria's social media channels; Manage social media channels and engage with audiences, moderating comments on social media posts and intervening as appropriate to answer questions and guide the conversation in consultation with Clusters and programs; Produce social media content from sources such as press releases, speeches, reports, documents and other WHO websites; Liaise with Clusters and Programmes on their social media requirements and developing material for social media platforms; Develop social media campaign material around relevant health themes for the WHO Nigeria Collect and analyze social media metrics to gauge reach, engagement and other performance measures for social media posts, accounts and campaigns; Create messaging for social media kits for major events; Maintain and identify content for the homepage and main landing pages; Carry out regular quality control by ensuring a consistent presentation across various web pages by ensuringappropriate formatting, layout, placement and relevance; Ensure that there is an appropriate balance of both written, visual and multimedia content on the website and that it is regularly refreshed; Scan new content published on Country Office websites to ensure quality and consistency;

REQUIRED QUALIFICATIONS

Education

• Essential: Completion of secondary school education with training in communications/information technology.
• Desirable: Bachelor degree in communications, information management or information technology, public health.

Experience

• Essential: 10years' experience in the field of communications with some years in cooperate social media management.
• Desirable: Proficiency with photography and video. Proficiency with designing social media cards, gifts and other materials.

Skills

• Communications and interpersonal skills. Ability to communicate with respect, tact and diplomacy. Thorough knowledge of the principles, techniques and practices of online dissemination of information, via social media mechanisms and the web and. Thorough understanding of the impact of communications on the reputation, image, and success of an organization, as well as the role the web and social media has in this regard. Ability to transform technical information for different target audiences.