Communication and Knowledge Management Specialist at Media Insight

Position Overview

• We are seeking a dynamic and versatile Communication and Knowledge Management Specialist to join our team. This role plays a pivotal role in developing and executing communication strategies, managing knowledge resources, and fostering collaboration within the organization.
• The ideal candidate is a skilled communicator with a passion for knowledge sharing and collaboration.

Key Responsibilities
Communication:
Communication Strategy Development:

• Develop and implement comprehensive communication strategies to effectively convey organizational goals and messages.
• Ensure alignment of communication strategies with the organization's mission and objectives.

Content Creation:

• Create engaging and impactful content for various communication channels, including press releases, newsletters, social media, and website updates.
• Craft clear and compelling messages that resonate with target audiences.

Media Relations:

• Cultivate and maintain relationships with media outlets, journalists, and influencers to enhance the organization's visibility.
• Coordinate media interviews, press conferences, and media events.

Digital Presence:

• Manage the organization's online presence, including social media accounts and the official website.
• Monitor online conversations and engage with stakeholders.

Internal Communication:

• Develop and implement internal communication strategies to keep employees informed and engaged.
• Facilitate communication between different departments and teams.

Knowledge Management:
Knowledge Resource Development:

• Create and maintain a centralized knowledge repository, ensuring accessibility and relevance of information.
• Organize and categorize knowledge resources for easy retrieval.

Collaboration and Learning:

• Foster a culture of collaboration and knowledge sharing within the organization.
• Facilitate knowledge-sharing sessions, workshops, and best practices sharing among teams.
• Capture and document best practices, lessons learned, and success stories from various projects and initiatives.
• Develop case studies and knowledge products to showcase organizational achievements.

Collaboration and Stakeholder Engagement:

• Collaborate with cross-functional teams, subject matter experts, and stakeholders to gather input, feedback, and insights for knowledge product development.
• Conduct interviews, workshops, and focus groups to extract knowledge and best practices from internal and external sources.
• Facilitate knowledge-sharing sessions and workshops to capture insights and foster collaborative learning within the organization.
• Engage with external partners, experts, and stakeholders to gather inputs and incorporate diverse perspectives into knowledge products.

Qualifications and Skills

• Bachelor's Degree in Communication, Knowledge Management, or a related field.
• Proven experience in communication strategy development and execution.
• Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
• Knowledge of media relations, PR practices, and digital communication channels.
• Proficiency in social media management and analytics.
• Familiarity with knowledge management principles and practices is a plus.
• Excellent organizational and project management skills.
• Creative thinking and a proactive approach to problem-solving.
• Ability to collaborate effectively with cross-functional teams.