Commercial Operations Manager at Hazon Holdings

Position Summary

• We are in need of a Commercial Operations Manager who is to manage and oversee Activa Foods commercial and field operations and ensure the efficient, accurate and consistent operations of the business.
• To monitor the timeliness, quality, and budget of products, troubleshoot and provide solutions to set backs that may occur.
• Provide a positive and accountable leadership example to the Commercial Operations Team.

Essential Job Responsibilities and Functions

• Work in cooperation with the Managing Director to meet standards and goals.
• Supervise and work directly with a team of Logistics and sales executives to ensure that essential policies and procedures are being followed throughout the team and documents and deliverables are completed to ensure a timely delivery and install.
• Set a clear structure for the commercial group and effectively communicate this internally and with customers.
• Know the expectations set forth in the Commercial contracts and work with other departments to maintain accountability when developing plans to meet the requirements of the contract.
• Hold weekly meetings to review work and verify information is being obtained.
• Actively involved in wholesale and retail Marketing Operations
• Collaborate with Operations officers regarding Labor, job supervision, and problem solving.
• Facilitate communication between manufacturing, shipping, and supervisors when needs arise in cooperation Field Quality Controllers.
• Work in cooperation with Human Resources to perform interviews, employee reviews, and discipline when necessary.
• Manage employee productivity and accountability in various ways including the vehicle tracking software.
• Reassign work as needed among the Operations team based work load fluctuations.
• Support Sales and Estimating in negotiating with General Contractors regarding contracts and scope of work. All change orders will be handled by operations after jobs are initially contracted.
• Work in cooperation with Administrative Operations to ensure that administrative tasks are being completed in a timely and thorough manner that is supportive to commercial Operations and other departments.
• Travel to satellite offices as needed and in cooperation with Quality Controllers for the purpose of training, support, and evaluation.
• Review reports to ensure tasks such as due dates, completion forms, billing and collection are being accomplished in a timely manner.
• Other duties as assigned by the Managing Director.

Qualification

• Minimum 3 years’ experience.
• Degree in Business Administration, Supply Chain Management, Finance, or relevant fields
• Must have FMCG Background
• Must be between 27years and 32years of Age

Skills and Qualities:

• Display proficient computer skills (Microsoft word, excel, outlook)
• Communicate clearly (written and oral) in English.
• Confront/Discipline other employees in a respectful manner.
• Well-rounded in business operations
• Carry out end to end commercial, brand and operational support
• Negotiation and procurement skills