Commercial Manager at a World-Class Diagnostic Centre

Our client is a world-class diagnostic center based in Awka, Anambra and is committed to serve the 22M+ population of the Southeast geopolitical zone with the mission to eliminate medical tourism for diagnosis by providing Lagos-standard imaging and lab services at home. They have commissioned us to identify suitably qualified, dynamic, result-driven and motivated individuals to fill the position of Commercial Manager. 

Job Summary

The candidate will lead the commercial operations of this world-class Diagnostic Centre He/She drives the revenue growth, business development, customer acquisition, strategic partnerships and market expansion while ensuring excellent client experience and sustainable business performance.

Major Responsibilities

• Business Development & Revenue Growth – Develop and implement strategies to grow revenue, increase market share and achieve commercial targets.
• Marketing & Customer Acquisition – Lead marketing initiatives, identify new market opportunities and develop effective customer acquisition and retention strategies.
• Corporate Partnerships – Build and maintain strategic relationships with hospitals, HMOs, corporate organisations, medical practitioners and other relevant stakeholders.
• Sales & Commercial Performance Management – Develop sales plans, monitor KPIs, analyse commercial performance and implement corrective actions to achieve targets.
• Market Intelligence & Brand Development – Monitor market trends, competitor activities and customer needs while strengthening the Centre’s brand positioning and visibility.

Qualification

• Master’s Degree in Business Administration, Marketing, Management, Economics, Healthcare Management or a related discipline.
• Other relevant professional qualification or postgraduate degree will be an added advantage.

Required Skills

• Strong business development and sales capabilities.
• Excellent communication, negotiation and relationship-management skills.
• Strong commercial acumen and strategic thinking.
• Excellent customer service and stakeholder-management skills.
• Results-oriented, innovative and proactive approach to work.
• Good analytical, presentation and digital marketing skills.
• Ability to work independently and lead a high-performing team.
• Strong ICT Skills.

Level of Experience

• Minimum of 10 years’ relevant post-qualification experience, preferably in healthcare, diagnostics, pharmaceuticals, medical services, insurance/HMO, hospitality, FMCG or another highly customer-focused commercial environment.
• Experience in driving business growth, corporate partnerships and revenue generation will be particularly valuable.