Collector at Uptimax Inc.

We are looking to hire an enthusiastic Collector to recover late payments on our accounts.

Responsibilities:

• Using various skip tracing methods to locate clients.
• Interviewing clients telephonically to establish their ability to pay debt.
• Overcoming stall tactics and objections, and suggesting sources of money for debt payments.
• Encouraging clients to utilize payment options such as credit cards, and securing information for administrative services to process.
• Ensuring ACH requests are processed correctly.
• Negotiating settlements by arranging clients’ payments over longer time span.

Requirements:

• High School Diploma, GED, or suitable equivalent.
• Previous work experience in customer service, sales, collections or related field.
• 1+ years telemarketing experience preferred.
• Excellent knowledge of collection processes.
• Excellent verbal communication, negotiation and people skills.
• Outstanding phone etiquette.