Collections Officer at Blue Ridge Microfinance Bank Limited

We are recruiting to fill the position below:

Job Summary.

The Collections Officer is expected to assist in collection of outstanding debt, they will contact clients and inform them of their loan status ,  negotiate payment plans, and ensure payments are made according to the plan.

Job Description

• Managing the collection of outstanding debts
• Conduct constant checks on the debtor’s list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Obtain feedback from overdue customers whose payment is overdue.
• Investigate customers’ repayment ability and assess the potential risk.
• Negotiating suitable payment plans.
• Maintaining customer payment records.

Qualifications

• B.Sc. / HND/ND or equivalent.

Requirements:

• At least 1 - 2 years experience as customer service , collection or support role
• Excellent Communication skills and good client relationship experience
• Minimum OND in related course