The leading platform for small & medium business lending in emerging markets.
Lidya is a financial services platform to improve access to credit and finance across frontier and emerging markets starting with Nigeria. Launched in November 2016, with a mission to close that yawning credit gap, both in Nigeria and across emerging markets where there is a...
Read more about this company
The Collections Manager is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action.
Key Duties and Responsibilities
Minimizing customer response times by issuing reminder notices and customer statements and monitoring collection of debts in a timely manner.
Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure Departmental guidelines in relation to installment agreements and the processing of monies received are adhered to.
Contact debtors by telephone, letter, email or fax, to agree debt recovery plans and follow up as appropriate.
Reviewing documentation (all aspects of contract) to assess liability, identify contract issues and judge recoverability.
Using knowledge and initiative to reach amicable solutions to settling debts on behalf of clients, considering circumstances of the case.
Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to installment schedules.
Researching debtor companies, assisting in researching laws and procedures to provide written advice to clients.
Build and manage internal team of 5+ debt recovery professionals to achieve late payment goals and key performance indicators of the Company.
Desired Qualifications and Skillset
Bachelor's Degree in Finance, Accounting, Statistics, Mathematics, Engineering, Computer Science, Information Management, Investments, or a related business discipline (MBA, CPA, or CFA is a plus).
5 years+ of experience working with a Commercial Bank, Accounting Firm or Management Consulting Firm, with a particular emphasis on experience in a financial sector.
High level of IT skills especially in accounting, advanced Excel, and PowerPoint.