Collection Team Leader at Co-matrix Collection Service Limited

Job Description
As a Team Leader for a recovery officer job, your duties will include:

• Supervising and coordinating the activities of the recovery team.
• Setting performance goals and targets for team members.
• Providing training and guidance to team members on recovery processes and techniques.
• Monitoring the progress of recovery efforts and ensuring compliance with regulations and policies.
• Handling escalated cases and resolving conflicts within the team.
• Analyzing data and performance metrics to identify areas for improvement.
• Reporting on team performance and presenting findings to management.
• Developing strategies to optimize recovery processes and increase efficiency.
• Ensuring that all recovery activities are conducted ethically and in accordance with legal requirements.

Requirements

• Candidates should possess NCE, OND, HND / B.Sc Degrees with 1 - 2 years of relevant work experience.