Collection Officer at Westfield Consulting

Responsibilities

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Responding to customer queries.
• Maintaining customer payment records.
• Writing final notice warnings to customers when payments are not being made.

Qualifications

• B.Sc in Business Administration, Economics or other social sciences courses.
•  3 - 5 years work expeirence.
• Knowledge of payment plans and accounting procedures.
• Knowledge of office and accounting software.
• Patience and resilience.
• Excellent negotiating skills.
• Good written

Required Skills:

• Time management skills.
• Customer service.
• Thoroughness.
• Confidentiality.
• Analyzing information.
• Good decision-making skills.