Cluster Communications Head at Novartis International AG

Job ID: 293524BR
Location: Lagos
Division: PHARMA
Business Unit: AMAC
Functional Area: Communications & Public Affairs
Job Type: Full Time
Employment Type: Regular

Job Description

• Develop and lead the implementation of a “One Novartis” Communications program for the Cluster, ensuring alignment with the SSA Communications program and strategy.
• Lead and build the communications strategy and capabilities for the Cluster; to anticipate and manage risk to Novartis reputation; advise Cluster Leadership Team (LT) of reputational risk associated with specific activity.
• Lead the successful implementation of all external and/or internal communications activities in key projects and programs for the Cluster.
• Develop and implement internal and/or external communications activities in key projects and programs for the Cluster.
• Provide expertise in a broad knowledge of several diverse areas (Internal Communications, Media Relations, Social Media, Corporate Affairs, Stakeholder Engagement).
• Counsel Cluster LT (and other key leaders) in all aspects of communications, select media spokespeople, conduct media training, and develop communications messages around key programs and initiatives.
• Establish and maintain relationships with key external stakeholders such as media, patient groups and patients, etc. and ensure consistency of Novartis brand and market position in all communications.
• Build, monitor and evaluate the performance of the Communication function in the Cluster, to achieve and maintain best-in-class performance, while being fully consistent with the evolving legal, regulatory and compliance environment.
• Ensure the implementation and monitoring of global communication policies and procedures in all countries in the Cluster.
• Ensure full adherence to P3 principles and ethical behaviours
• Role model ethical behaviours, exercise good judgement and principles-based decision-making
• Create a trust-based environment that motivates associates to do their best
• Represent the Communications function in key meetings and events
• Represent Novartis in relevant external associations, conferences, meetings etc. to advocate and build Novartis Africa brand across the Cluster
• Represent Communications the Cluster LT Meetings and all relevant internal and external meetings, boards, events, etc.
• Leadership within the Cluster LT: Influence across the business and beyond the Communications function, by sharing best practices, expertise and experience to shape Cluster strategy, innovation and initiatives

Minimum requirements
Educational Background:

• Bachelor's Degree in Communications, Public Relations or other relevant subject

Language:

• Fluent English mandatory.

Required Experience/ Skills/ Competence:

• +5 years of relevant experience
• Comfort in working in (and regularly travelling in) Sub-Saharan Africa
• Comfort in collaborating with multiple senior stakeholders
• Ability to deal with high level of ambiguity
• Effective in leading across multiple countries, cultures, languages
• Healthcare industry exposure
• Operational Excellence
• Digital and Tech Savvy
• Business and Patient Mindset
• Leading Change
• Stakeholder Engagement.