Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: May 4, 2021
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the productivity and profitability of our customers. Since its launch in 2010, MainOne has developed a reputation for highly reliable services to become the preferred provider of wholesale Internet servi...
    Read more about this company

     

    Cloud Support Officer

    Department: Technical

    Responsibilities

    • Work with the Cloud Implementation, Cloud operations and Cloud Solutions teams to deliver customer projects.
    • Respond to implementation requests with Work breakdown schedules (WBS) or implementation plan
    • Implement on-Premise (Microsoft Private cloud with Windows Azure pack and Azure Stack), cloud (AWS, Azure) and hybrid solutions.
    • Implement BCDR solutions
    • Implement Windows server solutions
    • Prepare Documentations and reports for implemented projects
    • Provide support to the Operations team on escalations
    • Comply with support processes and procedures to ensure customer satisfaction and service level objectives (SLO) are met.
    • Identify, recommend and implement potential improvements to service efficiency.
    • Ensure quality, up-to-date documentation exists for all service arrangements

    Qualifications, Skills & Competencies

    • Bachelor's Degree in Computer Sciences, Information Management or related Engineering field is preferred
    • Minimum years of Experience: 3
    • Experience with Microsoft public, hybrid and private cloud
    • Technical Expertise in cloud service delivery models including infrastructure as a service, platform as a service and software-as-a-service; automation; hypervisors; containers; virtual compute, storage, and networks; virtual infrastructure management; self-provisioning; and scaling.
    • Experience working with Windows/Linux operating systems
    • Strong Cloud experience skills (AWS or Azure)
    • Powershell scripting experience will be an added advantage
    • Networking experience will be an added advantage.
    • Certifications in Linux, Hyper-V, Windows Server, Microsoft System Centre, VMware, Storage, and other Cloud Technologies considered a plus for this position.
    • Excellent customer engagement skills
    • Excellent oral and written communication skills
    • Ability to follow through project phases or life cycle, following Project implementation guidelines to achieve effectiveness in project delivery
    • Good understanding of networking in a cloud-based environment
    • Problem solving skills
    • Prioritizing skills
    • Troubleshooting skills

    Demands of the Job

    • Ability to take ownership
    • High level of initiative and creativity in discharging assigned tasks.
    • Ability to work under pressure
    • Ability and willingness to work long hours and meet tight deadlines when required.

    Method of Application

    Interested and qualified? Go to MainOne on career.mainone.net to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at MainOne Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail