Cloud Infrastructure & Data Protection Engineer at MainOne

Responsibilities

• The Cloud Infrastructure & Data Protection Engineer will be responsible for providing 2nd level support to MainOne cloud customers and overseeing the day-to-day operations and maintenance of the cloud and backup infrastructure and effectively communicating with all stakeholders on pertinent matters including - but not limited to - software deployment, upgrades, system setup, system administration, monitoring, configuration, change management, capacity planning, availability management, disaster recovery and routine update of services.
• He/ She will also assist with developing processes to manage operations, technical standards, and architecture development.

Other responsibilities include:

• Manage all backup and recovery tools and systems.
• Provide timely L2 issue resolutions and support to cloud customers.
• Work actively with the rest of the Cloud Infrastructure team to support the Private Cluster and VMware platforms.
• Systems, Servers, and Storage Administration.
• Define and deliver on capacity planning analysis and monthly reporting.
• Provide support and analysis of complex problems.
• Ensure operating standards and procedures are defined and adhered to by others.
• Identify opportunities for infrastructure and process improvements.
• Advise on technology trends and standards.
• All additional job duties as defined by the Head of Cloud Operations.

Qualifications, Skills & Competencies

• Bachelor's Degree or equivalent in Information Communication Technology or Engineering
• At least five (6) years industry experience in IT Service management, Data center, Server, Backup and Disaster Recovery, and Storage management, Virtualization, System and Network management.
• Minimum of 5 years’ experience with Commvault / Veeam
• Experience with Microsoft Azure Public, VMware, Private and Hybrid Cloud is a must have.
• Must have strong Windows/Linux/Unix skills.
• Certifications in Microsoft Azure, VMware, Commvault, Veeam, Linux, Hyper-V, Storage, and other Cloud Technologies are an added advantage.

Skills & Competencies:

• Strong background and understanding of Backup Technologies like Commvault, Veeam, Veritas etc.
• Demonstrated ability, determination, and tenacity to move major initiatives forward and drive focus while consistently thinking of the bottom-line impact of the efforts.
• Experience working with virtualization technologies (Hyper-V/VMware)
• Experience with Microsoft Public, Hybrid and Private cloud
• Understanding of Server Clustering, Failover, High-availability.
• Experience working with Windows/Linux operating systems
• Certifications in Linux, Hyper-V, Windows Server, VMware, Commvault, Veeam,
• Hyperconverged System, System Centre, VMware, SAN Storage Technologies, and other Cloud
• Knowledge of OEM technologies required to deliver Infrastructure as a service including Dell, HP, Microsoft Azure, VMware, Load balancers, Storage solutions, etc.
• Excellent oral and written communication skills
• Team player with strong collaboration and engagement skills