Cloud Implementation Engineer at MainOne

Responsibilities

• Work with the Cloud Implementation, Cloud operations and Cloud Solutions teams to deliver customer projects.
• Respond to implementation requests with Work breakdown schedules (WBS) or implementation plan.
• Implement on-Premise cloud Solutions(Azure Stack, Azure Stack HCI, Windows Server Failover cluster), Public Cloud (AWS, Azure) and hybrid solutions.
• Implement BCDR solutions.
• Implement Windows server solutions.
• Prepare documentations and reports for implemented projects.
• Provide support to the Operations team on escalations.
• Comply with support processes and procedures to ensure customer satisfaction and service level objectives (SLO) are met.
• Identify, recommend and implement potential improvements to service efficiency.
• Ensure quality, up-to-date documentation exists for all service arrangements.

Qualifications, Skills & Competencies

• Bachelor's Degree in Computer Sciences, Information Management or related Engineering field is preferred
• Experience with Microsoft public, hybrid and private cloud
• Technical Expertise in cloud service delivery models including infrastructure as a service, platform as a service and software-as-a-service; automation; hypervisors; containers; virtual compute, storage, and networks; virtual infrastructure management; self-provisioning; and scaling.
• Experience working with Windows/Linux operating systems
• Strong Cloud experience skills (AWS or Azure)
• PowerShell scripting experience will be an added advantage
• Networking experience will be an added advantage.
• Certifications in Linux, Hyper-V, Windows Server, Microsoft System Centre, VMware, Storage, and other Cloud Technologies considered a plus for this position.
• Excellent customer engagement skills
• Excellent oral and written communication skills
• Ability to follow through project phases or life cycle, following Project implementation guidelines to achieve effectiveness in project delivery
• Good understanding of networking in a cloud-based environment.

Demands of the Job

• Problem solving skills
• Ability to work under pressure
• Ability to take ownership
• Prioritizing skills
• Troubleshooting skills.