Client Solutions Manager at Ad Dynamo

Main Responsibilities:

• Providing excellent client service for media agencies and direct clients in each stage of the sales process: pre-sales, consulting with campaign set up optimization, analysis and creative review
• Onboarding new clients & upselling the existing ones
• Understanding the key customer needs and requirements
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensuring the correct products and services are delivered to customers in a timely manner
• Serving as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Playing an integral part in generating new sales that will turn into long-lasting relationships

Requirements

• Media agency background or experience in working with media agencies
• Experience in running performance campaigns on several platforms such as Facebook, Google and others
• Basic analytical skills and tools (Excel, Google Sheets, Ads Platforms)
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills

Benefits

• A competitive salary and sales commission incentives
• Flexi-time and remote working
• Great working culture with regular office events and team building
• Fun working environment with skilled diverse individuals
• Contribution towards home internet
• Contribute to establishing a globally recognised brand
• Opportunity to build your career