Client Services Manager at Cedarcrest Hospitals

Role Description

• This is a full-time on-site role for a Client Services Manager at Cedarcrest Hospitals in Abuja.
• The Client Services Manager will be responsible for overseeing customer care, ensuring client satisfaction, and managing client services on a day-to-day basis.
• The role involves utilizing analytical skills to assess customer needs, effective communication to address client inquiries, and implementing customer service strategies to uphold global standards of care.

Qualifications

• Customer Satisfaction and Customer Service skills
• Client Services and Communication skills
• Analytical Skills
• Excellent verbal and written communication skills
• Strong interpersonal skills and ability to build client relationships
• Previous experience in client services or customer-facing roles
• Bachelor's degree in Business Administration, Healthcare Management, or related field