Client Service Representative Intern at LD&D Consulting

About the Role

• We are seeking a proactive and detail-oriented Client Service Relationship Intern to support our customer-facing operations.
• In this role, you’ll assist in managing client inquiries, maintaining client relationships, and ensuring a consistently positive client experience.
• You’ll work alongside experienced client service professionals, supporting them with documentation, follow-ups, and resolving minor issues efficiently.

Key Responsibilities

• Assist in handling and responding to client inquiries promptly and professionally.
• Support client service representatives with administrative tasks and follow-ups.
• Help maintain accurate client records and documentation.
• Collaborate with internal teams to ensure timely resolution of client issues.
• Contribute to maintaining high levels of client satisfaction and engagement.
• Learn and apply basic CRM (Customer Relationship Management) principles.

Job Requirements

• Candidates should possess a Bachelor's Degree with 0–1 year of experience (entry-level; internship experience is a plus).
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and a positive attitude.
• Attention to detail and the ability to multitask.
• Basic knowledge of CRM systems is a plus.
• Eagerness to learn and grow in a fast-paced environment.
• Ability to work collaboratively in a team setting.

What We Offer

• Monthly stipend of NGN100,000.
• Internship completion certificate.
• Potential for full-time employment upon successful completion.