Client Relationship Officer at iWorld Outsourcing Limited

JOB DUTIES/RSPONSIBILITIES

• Represents the company externally to enhance and strengthen the company's profile and optimizes all business development opportunities.
• Build relationships with key customers
• Directing strategy towards the profitable growth and operation of the company
• Schedule regular meetings with customers to ensure they are satisfied
• Act as point of contact for complaints and escalate issues as appropriate
• Maintains a good level of understanding and knowledge of the Company's products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately
• Achieve growth and hit sales targets by successfully meeting set targets
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Achieve growth and hit sales targets of the organization through effective planning and budgeting.

REQUIREMENTS

• Should possess at least 3 years relevant experience
• Conversant with creative art products
• First Degree or its equivalent preferably in Industrial Art & Design or related disciplines from a reputable tertiary institution
• A Master’s degree will be an advantage
• The position offers very attractive and competitive remuneration package and benefits.