Client Relationship & Marketing Manager at Total Data Limited

• Develop and implement a comprehensive Marketing and Client Services framework that aligns strategically with the company’s overall business goals.
• Drive the company’s revenue growth by effectively managing existing client relationships and securing new business opportunities.
• Lead the company’s strategic brand management and marketing initiatives to strengthen its market positioning, visibility, and overall brand image.

Responsibilities:

• Identify and establish new business relationships to create strategic alliances aligned with the company’s objectives, ensuring a stronger market presence within the industry.
• Promote and market tailored HR and functional services to both existing and prospective clients.
• Collaborate with internal departments to ensure timely and efficient delivery of services as agreed with clients.
• Build and sustain high levels of client satisfaction through strong, solution-oriented relationships.
• Plan and execute marketing campaigns, and adopt effective business strategies and pricing models to capture target markets.
• Leverage cross-industry and cross-regional networks to identify new business opportunities and drive revenue growth.
• Develop and implement strategies for deeper market penetration and expansion into new markets.
• Lead the company’s brand management, marketing, and corporate communications initiatives to enhance brand visibility and reputation.
• Strengthen business relationships to foster client loyalty and create new business opportunities.
• Oversee the company’s public relations efforts, including advertising, marketing materials, and publications.
• Strategically engage with regulatory bodies, professional associations, and key industry stakeholders.
• Coordinate and oversee all company event planning and brand-related activities.
• Safeguard the confidentiality and security of all company and client information.
• Adhere to company principles, policies, and procedures as outlined in the information handbook.

Requirements

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field (Master’s degree is an advantage).
• Minimum of 5–7 years of relevant experience in marketing, client services, or business development, preferably within a professional services or HR solutions firm.
• Proven track record in developing and executing successful marketing and client engagement strategies.
• Strong communication, negotiation, and relationship management skills.
• Excellent strategic thinking, analytical, and problem-solving abilities.
• Proficiency in digital marketing tools, CRM systems, and Microsoft Office Suite.
• Demonstrated ability to work collaboratively across departments and manage multiple projects simultaneously.
• High level of integrity, professionalism, and commitment to maintaining information confidentiality.