Client Relationship Intern at Domeo Resources International (DRI)

Reports to: Principal / Executive Director
Main Function

• The Client Relations Intern will lead the company’s efforts to build, nurture, and manage strategic relationships with clients, institutional investors, and business partners.
• This role is responsible for ensuring the highest level of client satisfaction, supporting business growth, and aligning client engagement strategies with the company’s vision and mission.

Role Responsibilities

• Develop and implement comprehensive client relations strategies that reinforce the Company’s value proposition and business objectives.
• Cultivate and maintain long-term relationships with middle-market companies, institutional lenders, and strategic partners.
• Act as the main point of contact for key clients, ensuring prompt resolution of inquiries and proactive identification of their capital needs.
• Collaborate with internal teams across all business segments to deliver tailored financing solutions and drive client satisfaction.
• Represent the Company at industry events, conferences, and client meetings, promoting the company’s innovative financing capabilities and blended capital approaches.
• Monitor market trends and client feedback to identify opportunities for product or service enhancements.
• Prepare and present regular reports on client engagement metrics and business development outcomes to senior leadership.

Qualifications and Requirements
Education and Certifications:

• Bachelor’s Degree in Finance, Business Administration, Economics, or a related field; MBA or relevant advanced degree preferred.

Language Requirements:

• Fluently bilingual in French and English (spoken and written) is required.
• Ability to effectively communicate, negotiate, and build relationships with clients in both languages.
• Comfortable preparing professional correspondence, presentations, and reports in French and English.

Experience:

• Minimum of 8 years of experience in client relations, business development, or institutional sales within finance or investment sectors. or a First Class degree in a related field.
• Proven track record in managing and growing client portfolios, particularly in middle-market or specialty finance environments.
• Exceptional interpersonal, negotiation, and communication skills.
• Strong analytical and problem-solving abilities with a client-focused mindset.
• Global perspective and experience working with diverse teams and clients, especially in emerging markets such as Africa.

Core Competencies:

• Strategic Relationship Building.
• Executive Communication.
• Customer-Centric Leadership.
• Performance & KPI Management.
• Cross-Functional Collaboration.
• Problem Solving & Decision Making.