Client Relationship Executive at Loyalty Solutions Limited

Location: Yaba, Lagos

Job Role

• Acquire new merchant signups to meet client needs and specifications.
• Manage, train and set up merchant partner locations.
• Create and retain customer loyalty and preference by establishing rapport with the client.
• Inventory management and recordkeeping of products and items.
• Oversee the resolution of customer concerns and facilitating the delivery of smooth services to the client
• Relationship Management of existing Corporate/individual clients effectively to facilitate client retention
• Carry out periodic calls and visits to merchant partners and their locations to ensure proper service delivery
• Work closely with Marketing and other departments to meet Client needs
• Generate monthly and periodic reports of each client being managed.

Qualifications

• A University Degree or its equivalent
• 1-3 years.

Essential Attributes:

• Fluency In the English language
• Must be proficient in the use of Microsoft Office tools
• Pleasant personality
• Must have the ability to multitask while being versatile
• Ability to Pay attention to details,
• Problem solver
• Should be Courteous
• Ability to relate with and maintain both new and existing company clients i.e. individual/corporate, while also sourcing for new ones when required.