Client Onboarding Quality Manager at Moniepoint Inc.

Job Summary

• We are seeking an experienced and detail-oriented Financial Crime professional to join our team as the CDD Quality Control Manager. In this pivotal role, you will ensure that Customer Due Diligence reviews - particularly around AML screening - meet the highest standards.
• To be successful in this role, you will have significant experience in financial crime compliance, with a strong focus on AML screening, PEPs, adverse media, and enhanced due diligence. 
• You are passionate about maintaining high standards and understand the critical role that quality assurance plays in effective financial crime risk management.
• You will thrive in a fast-paced, high-growth environment, and bring both a strategic view and a hands-on approach to day-to-day operations.
• As a person, you are collaborative, meticulous, and driven by a strong sense of accountability. 
• You are a natural coach and motivator who builds trust and credibility across functions and locations.

What you’ll get to do

• Deliver the quality control process for CDD reviews, with a focus on AML screening
• Ensure the quality of work performed by CDD Onboarding team aligns with internal policies and procedures
• Provide constructive feedback to the CDD Onboarding team in collaborative manner
• Act as a subject matter expert in AML screening, adverse media, PEP risk, and other financial crime typologies
• Provide timely and constructive feedback to analysts to enhance the quality and consistency of outputs

About you

• Minimum 5 years experience in AML/Fincrime in highly regulated environment e.g. Banking, Consultancy firm
• Good understanding and experience of AML, CDD & EDD
• Quick learner and ability to work in a fast-paced environment whilst maintaining meticulous attention to detail.
• Strong interpersonal and exemplary communication skills (written as well as verbal).
• Enjoys working in a team environment.
• Can prioritise and manage workflows and multi-task.
• Resilience and the ability to work under pressure and to pressing deadlines/SLAs.
• Desire to go the extra mile to delight our customers. 

Technical skills and attributes for success:

• Strong understanding of AML/CTF regulatory requirements and expectations
• Deep subject matter expertise in AML screening, sanctions, PEPs, and adverse media
• Excellent communication skills, including the ability to deliver constructive feedback and training
• A hands-on, problem-solving approach and the ability to navigate complex or high-risk cases
• Strong attention to detail, organisational skills, and an ability to manage multiple competing priorities.

High preference:

• ICA or ACAMS qualified
• Law degree 
• UK experience or degree from UK university.