Client Care Representative at Fortics Lifecare Limited

Job Summary

• We are seeking a highly skilled and experienced Client Care Representative to join our team at our healthcare facility in Lekki Phase 1.

Responsibilities

• Provide exceptional customer service to our clients
• Respond to client inquiries and concerns in a timely and professional manner
• Resolve client complaints and issues promptly
• Maintain accurate records of client interactions
• Collaborate with other departments to ensure seamless client experience

Requirements

• 1-2 years of working experience in customer service or client care
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficiency in Microsoft Office and other software applications
• Residency within Ikate, Igboefon, and its environs is mandatory.