Cleaner at Norwegian Refugee Council (NRC)

Generic Responsibilities 

• Adhere to NRC policies, tools, handbooks and guidelines
• Prepare and develop status reports as required by management
• Promote and share ideas for improvement 
• Perform according to the work and development plan
• sweep, scrub, mop and polish floors in the office and guesthouses
• vacuum clean carpets, rugs and draperies, wipe down glass surfaces
• dust and polish furniture and fittings and tidy up offices
• clean (metal) fixtures and fittings and wipe down glass surfaces
• empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers.

Specific Responsibilities 

Cleaning:

• make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
• tidy up rooms and wash windows as scheduled
• iron and press clothing and linen, sort, fold and put away clean laundry
• maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
• monitor and report necessary domestic repairs and replacements 
• wash dishes and clean office/kitchen according to agreed hygiene standards
• check all appliances in rooms are in working order
• deliver any requested housekeeping items to guest rooms
• ensure confidentiality and security of guest rooms
• observe and report damage of office/guesthouse property
• perform any other task assigned by line manager.

Cook:

• Responsible to prepare lunch for staff and visitors according to the schedule.
• To maintain the kitchen properly
• To have a proper record of the kitchen supplies
• To maintain a lunch menu for staff
• To Procure food items from market
• Distribution of office supplies among different departments in the office
• Responsible for distribution of tea to staff rooms in the morning
• Responsible to arrange the meeting room for official meetings
• Responsible to check for the office supplies tea, Sugar etc.) and report to Admin/HR Dept.
• Checking whether all the kitchen equipment is regularly & nicely washed and cleaned  
• To have good relation and cooperation with the other colleagues
• Must obey and work according to the time and schedule given by his supervisor.
• Performs any other duty given to him by his supervisor 

Qualifications

Generic professional competencies:

• SSCE of WASSCE or NECO Educational Qualification is required
• attention to detail/ reliability
• listening skills
• adaptability
• planning and organizing
• adaptability/team work
• integrity/honesty
• high energy levels
• Must be able to work under pressure 

Behavioral competencies:

• able to listen and follow instructions
• able to work unsupervised and maintain a professional manner at all times
• displays integrity and honesty
• maintains a positive attitude towards residents, guests and visitors
• demonstrates attention to detail and thoroughness
• able to follow and adhere to standard policies and procedures