Chief Operations Officer at Spurt!

Description

• We are looking for a Chief Operating Officer keen on driving efficiency and growth in Spurt!.
• This is a great fit for someone who is motivated and detail-oriented who also wants to grow with the company and learn about the world of startups. If that sounds like you, read on!

Location Profile:

• We are a fully remote company and, consequently, can employ individuals passionate about African Development in any part of the world.

Responsibilities

• Creating/managing well-written and polished materials for Spurt!’s communications, including quarterly updates, annual impact updates and all Spurt!’s related matters.
• Maintaining and updating Spurt!’s marketing materials and portfolio company presentations as appropriate.
• Interfacing with vendors in support of finance, legal, operations and administrative functions
• Plan meetings, own important Company’s internal processes from start to finish including social media, newsletter, events, programming,running the office etc. and maintain internal records and databases.
• Coordinate and manage company’s daily calendars and maintain and update internal databases and CRM Software.
• Improve the operational systems, processes and policies in support of departmental and organizations goals; specifically, support better management reporting, information flow and management, business process and organizational planning.
• Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
• Assess and identify new opportunities for growth in current and prospective markets.
• Supervise employees’ deliverables and give feedback.
• Manage the day-to-day Spurt! activities.
• Perform regular employee evaluations to determine areas of improvement.
• Design business strategies and plans to meet Spurt! ’s goals.
• Write reports on activities, suggestions and next steps achieved monthly.
• Develop a comprehensive company budget and perform periodic budget analyses.
• Establish the company’s goals and objectives.
• Recruit and train new employees.
• Access overall company’s performance, review financial statements and data; also utilize financial data to improve profitability
• Assist in the development of strategic plans for operational activity.
• Manage customer service by planning and supporting sales and marketing activities.
• Implement strategy and vision, build the Company’s culture, and serve as a key member of the senior management team. The COO will work systematically to meet Spurt!’s goals by addressing key staffing, process, and infrastructure issues.
• Provide oversight for the training, mentoring, and capacity building at Spurt!. Be an internal advocate for efficiency, productivity, and professional development.
• Act as oversight to hire and will partner with the Finance Lead to prepare budgets and forecasts and play a formative role in building the culture of Spurt! around community service, accountability and results.
• Monitor and assess ongoing strategies and generally keep the team informed of Spurt!'s operations, including how its finances, technology, staffing relate to important goals.

Requirements

• At minimum, a Bachelor's Degree, a Master's Degree will be an advantage.

Experience:

• Previous vast operations management experience is very essential.
• Experience with new business development, technical or service sector.
• Knowledge of supply chain and procurement, contract negotiation and data analysis.
• Exceptional track record of leadership and good communication skills.
• Must have a good customer relationships management and client engagement skill.
  • Excellent organizational skills with an ability to think proactively and prioritize work
  • Strong organizational skills
  • Ability to work well independently and in a team
  • Strong planning and coordinating skills.
  • Motivated, optimistic, and passionate about our mission
  • Impeccable work ethic with ability to learn quickly and multi-task
  • Strong ability to build relationships and trust as part of a small team
  • Willingness to be flexible and nimble
  • Most importantly, abundant curiosity about how to make this world a better place to live
  • obsessive attention to detail, responsive communication, thoughtful problem-solving and an execution mindset; zero inbox mentality is strongly preferred
  • Ability to work autonomously, Incredibly professional, discreet and trustworthy. Gossips need not apply.
  • Availability to work flexible hours as needed
  • You are EXTREMELY detail oriented and you don’t drop the ball

Skills:

• Strong communication skills (via phone, email, and in-person)
• Familiar with tools such as Google Apps, Slack, Microsoft Office, Zoom, etc.

Desired Characteristics:

• Entrepreneurial Mindset: have the hunger to be proactive and take over the lead strategist.
• Team Spirit: be able to work with colleagues at all times
• Dynamism: be able to adjust quickly and effectively to new situations.
• Integrity: we need to be able to trust your ability to do what is right, not just what is expedient
• Self-Reliance: be able to make important decisions on behalf of Spurt!