Chief Operations Officer at HR Aid

As a chief operations officer, you will be responsible for guiding the company’s workflow strategy and improving the performance, productivity, efficiency and profitability of all departmental and organizational operations. 
KEY RESPONSIBILITIES 

• Develop and implement strategies, procedures and business plans needed to enhance company growth.
• Identify opportunities for expansion and take advantage of changes in investment market.
• Work with the MD to determine values, mission and plan for short and long-term goals.
• Supervise all daily operations of the company.
• Oversee budgeting, reporting, planning and auditing.
• Prepare and present reports to the Managing Director.
• Work closely with the operations manager on all matters related to the business.
• Work with the MD to set company performance goals.
• Monitor and evaluate performance of all staff.
• Promote the company culture that encourages top performance and high morale.
• Coordinate staff to foster exchange of ideas and provide cross-team learning opportunities.
• Assess and analyze departmental budgets to find ways to minimize expenses and optimize profits.
• Inspire and motivate employees to perform at their best.
• Identify potential problems/points of friction and work to maximize efficiency and revenue.
• Manage customer support. Plan and support sales and marketing activities.
• Identify and address problems and opportunities for the company.

PERSON SPECIFICATION

• B.Sc. in any related field.
• 7 years’ Experience in management, operations and leadership.
• Ability to build consensus and relationships among staff at all levels.
• In-depth knowledge of different business functions such as HR, Finance, marketing etc.
• Hands on experience in fundraising, strategic planning and business development.
• Good knowledge of data analysis and KPI’s.
• Good knowledge about investments.
• Outstanding organizational and time management skills.
• Excellent interpersonal and leadership skills.
• Great communication and presentation skills.