Chief Operating Officer at Willers Solutions

Responsibilities

• Collaborate with the Managing Director to define and implement operational strategies, policies, and procedures to optimize efficiency and effectiveness.
• Provide leadership and guidance to the technical team, ensuring clarity of goals, roles, and responsibilities.
• Foster a culture of continuous improvement, innovation, and teamwork within the technical team.
• Oversee the execution of tasks and projects by the technical team, ensuring adherence to timelines, quality standards, and budget constraints.
• Coordinate with project managers and team leads to prioritize tasks, allocate resources, and resolve any bottlenecks or issues that may arise.
• Monitor project progress, identify potential risks, and implement proactive measures to mitigate them.
• Establish and monitor key performance indicators (KPIs) for the technical team, tracking progress and performance against established targets.
• Prepare regular reports on operational performance, project status, and key metrics to provide insights and recommendations to senior management.
• Conduct data analysis to identify trends, areas for improvement, and opportunities to enhance operational efficiency.
• Collaborate with other departments, such as sales, finance, and HR, to ensure seamless coordination and alignment of operational activities.
• Participate in leadership meetings and contribute to strategic discussions and decisions.
• Foster effective communication and collaboration between teams to promote a cohesive and productive work environment.
• Identify process inefficiencies and bottlenecks and develop and implement strategies to streamline operations and improve productivity.
• Drive the adoption of best practices, standard operating procedures (SOPs), and tools to enhance operational efficiency and consistency.
• Continuously evaluate and recommend new technologies, systems, or processes to improve operational effectiveness.

Requirements

• B.Sc in Accounting, Finance, Economics or any Social Sciences related field. Additional qualifications in business administration, management, or a related field are also preferred.
• Previous experience as a chief operating officer in a recycling, manufacturing, or related sector.
• Must be proficient in MS Packages (MS Word, MS Excel, and PowerPoint)
• Exceptional leadership, time, task, and resource management skills.
• Strong problem-solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with technical operations and the ability to understand and communicate technical concepts to non-technical stakeholders.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.