Chief Information Security Officer at Rand Merchant Bank

Job Description

To address the risk management of the business information security environment

To define and maintain information security policy and to contain the information security risk profile within acceptable parameters thereby supporting the statutory risk management responsibilities of the business units and the Board

• Establish overall area budget that enables the achievement of the strategic intent of the business 
• Manage budget to control expenditure and ensure the efficient use of resources
• Develop and implement business measurement metrics to ensure performance is measured against financial goals agreed for the operational areas and performance against competitors 
• Monitor financial integrity of business and proactively deal with financial challenges
• Develop operational efficiency and quality standards in line with the targeted financial performance of the business
• Create alignment, collaboration and synergy between the various specialist areas to provide a comprehensive business solution to customers
• Reshape customer experience journeys to increase self-service and assisted service and employ strategies to maximise customer satisfaction
• Balance interests of a variety of clients, readily readjusting priorities to respond to pressing and changing client demands
• Establish best practices in respect of optimising client service through the full operations value chain, within the appropriate risk appetite and automation vision of the organisation
• Drive an integrated service excellence culture, which enables rewarding relationships and customer feedback in promotion of exceptional service
• Engage with relevant leaders to collaterally and proactively manage the requirements of relevant function or business
• Seek out and contribute to diverse opinions
• Drive strategic relationships to collaterally make sense of the ambiguity and uncertainty inherent to the organisation
• Align, integrate and innovate within the area of accountability to enable the creation of integrated and specialised solutions and create a sustainable competitive advantage for the business
• Execute relevant business initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
• Maintain a broad knowledge of current and emerging conditions affecting industry and business through forecasting and analysis across First Rand Group
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide advice to relevant stakeholders
• Maintain up to date knowledge of local and global trends
• Provide thought leadership and expertise
• Maintain expert knowledge on relevant legislative amendments, industry best practices and First Rand internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by Group Design and implement a control framework to ensure the integrity of operations and practices
• Anticipate and apply and policies and procedures to manage and control both financial and non-financial risks
• Ensure compliance with audit requirements Investigate and implement measures to correct audit findings 
• Manage performance of teams in areas of responsibility against expected delivery targets
• Ensure alignment of team and individual performance objectives to relevant business area objectives
• Drive and monitor corrective actions to ensure maximisation of team performance
• Drive performance management processes within agreed timelines
• Drive talent management practices in area of accountability
• Build management team succession plans for critical roles in own area and influence strategic resource planning of partners
• Provide direction, regular feedback and coaching to direct reports to improve performance
• Ensure implement employment equity plan target achievement in all recruitment and employee movement activities
• Identify current and future human capital needs and skills requirements Influence the alignment and adoption of different priorities in people management strategies as articulated through the strategic people levers 
• Build a culture of recognition and fairness across business aligned to HR policies
• Establish an enabling climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity
• Establish people focused management strategies
• Influence the development and enablement of a culture and climate where the organisational values are demonstrated and lived
• Influence the understanding and adoption of the organisational strategic direction across all levels of the organisation and its stakeholders
• Define and create a long term human capability strategic framework to enable sustainable business performance