Chief Executive Officer (CEO) at Work Place Centre Limited

Location: Kumasi, Ghana
Industry: Social Enterprise

Key Responsibilities

• Bear full P&L responsibility, ensuring growth targets (revenue and profitability) are met
• Work with the Board and Senior Management Team (SMT) to evolve and define the company strategy. Operationalize the strategy, ensuring high quality execution across all levels of the organization
• Report regularly to the Board, enabling them to properly govern the organization and engage with strategic decision making, leveraging their wide array of expertise
• Further the culture of innovation, accountability and operational excellence, gathering ideas from staff, stakeholders and peers and bringing them to life in the team, to help continue growth in the Organization.
• Continue the development of the team, identifying both formal and informal opportunities for team members to grow their experience and skills to advance the organization
• Ensure evaluation and improvement structures remain appropriate to the size and momentum of the business, to enable a culture of continuous improvement
• Leverage technology to ensure high quality data and detailed analytics are at the heart of all decisions made across the business, making us more efficient
• Effectively source, test, evaluate and scale new opportunities to improve the business across all departments
• Continually improve the quality of environmental sustainability, including, but not limited to, complete circularity in waste management, bringing relevant industry innovations into the value chain as appropriate.
• Manage investment into the organization, with the Board’s support, to reach scale ambitions, brokering and maintaining relationships with funders and building long-term sustainable partnerships
• Take on active management of the Team seat on the Container Based Sanitation Alliance Steering Committee or any equivalent, contributing to sector development and exchange of ideas and skills
• Develop an improving supply chain for all products and services required to deliver the highest quality service to our customers
• Ensure the safety of all stakeholders of Organization, maintaining all necessary licenses and procedures are in compliance with the relevant law and developed to ensure that the safety of all staff remains a paramount consideration
• Develop a robust marketing department with a clear marketing strategy to further accelerate Teams growth.
• Work closely with funders/investors to ensure reporting requirements are met and a strong relationship are maintained.
• Continue to drive fund raising activities to ensure the organization is funded for expansion.

Requirements

• A relevant Bachelor's Degree is expected, with an Advanced Degree a bonus
• Experience growing a social enterprise or purpose-driven organization to profitable scale - effectively managing change and mitigating risks in a rapidly changing environment
• Experience managing multi-million-dollar budgets effectively. Comfortable reading and interrogating various financial statements (P&L, balance sheet, financial model etc)
• Demonstrable ability to lead large teams effectively to execute against ambitious targets repeatedly – you give clear direction and motivate colleagues appropriately, understanding that individuals may require different strategies
• Clearly demonstrated commitment to the improvement of society and social services within Ghana
• Experience working with low-income communities in a commercial setting
• Experience in the WASH/sanitation sector is preferred
• High levels of humility and integrity – someone that will do what is right, not what is easy. This must be coupled with a willingness to listen, to understand the nuance of various situations to allow the best insights to be gathered and acted upon
• Deep customer focus and desire to deliver the best service our customers get across any service they receive
• Demonstrated success in coaching and developing leaders within his/her teams over time, identifying and extracting potential from colleagues and peers
• Ability to grasp technical concepts when working with experts and oversee a strategic planning process involving technical complexities. Ability to convey technical concepts to non-experts.