Chargeback Analyst at Aku Fintech Services Limited

• As the Chargeback Analyst, you would be responsible for processing basic and more complex payment-related disputes on behalf of Aku.

Must Have;

• Bachelor's degree in Finance, Business, Accounting, or a related field.
• Minimum of 2-3 years of experience in chargeback analysis or a similar role in the financial services industry (Preferably Fintech)
• Strong understanding of chargeback processes, rules, and regulations.
• Advanced analytical and problem-solving skills.
• Exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills with the ability to effectively communicate with merchants, customers, and banks.
• Knowledge Of fraud detection and prevention techniques.