Channel Manager – Corporate at CapitalSage Technology Limited

Job Purpose

• The Channel Manager – Corporate is responsible for overseeing Kolomoni’s corporate-facing digital platform(s), designed to serve MSMEs, merchants, institutional clients, agents, and enterprise partners. This role is central to enabling B2B and B2B2C interactions, offering access to key services such as bulk payments, business onboarding, corporate wallet management, CAC registration services, APIs, merchant billing, and settlements.
• The Channel Manager – Corporate ensures the end-to-end digital experience for businesses is robust, secure, and aligned with Kolomoni’s strategy to drive SME growth and institutional financial access.

Key Responsibilities

Platform Strategy & Channel Ownership

• Define and execute the strategy for Kolomoni’s business and enterprise platforms, including dashboards, portals, APIs, and management tools.
• Position the corporate channel as a revenue-generating engine, serving MSMEs, fintech partners, POS agents, and enterprise customers.
• Translate business needs into platform features that serve internal teams (sales & operations) and external customers (corporate clients, partners).

Product & Service Management

•  Own the end-to-end lifecycle of the corporate digital platform including CAC integration, bulk transactions, collections, payment disbursements, merchant management, and business KYC.
• Collaborate with Initiative Leads to incorporate offerings like loans, cards, rewards, and savings into the corporate portal.
• Manage platform design for varying business profiles: agents, merchants, vendors, NGOs, and enterprise partners.

Client Experience & Support Operations

• Build intuitive self-service flows for onboarding, settlement requests, transaction history, and account funding.
• Ensure alignment between corporate users and Kolomoni’s backend teams (account managers, risk, operations).
• Manage escalations and platform issues through collaboration with engineering and customer success.

System Integration & API Enablement

• Lead API integration strategy for B2B clients—e.g., disbursement APIs, transaction webhooks, wallet-as-a-service modules.
•  Ensure developer documentation and test environments are maintained and business-ready.

Regulatory & Risk Alignment

• Ensure that business accounts meet required KYC and compliance standards.
• Monitor transactional thresholds and enforce limits where applicable (fraud control, AML).
• Collaborate with Legal/Compliance for audit trails and business account monitoring.

Requirements

Required Qualification and Skills

• Bachelor’s degree in Banking and Finance, Economic, Business Administration, Management Information Systems (MIS) or related field.
•  4+ years of experience in mobile app/channel management (preferably in fintech or banking).
• A Master’s degree in Business Administration, Digital Strategy, or related fields would be an added advantage.

Skills

•  Strong commercial thinking and channel monetization experience.
•  Familiarity with SME needs and digital financial ecosystems in Nigeria.
• Technical aptitude for APIs, dashboards, and backend service design.
• Excellent stakeholder management and communication.

 Ideal Candidate Attributes

• Thinks like a product owner and operates like a business builder.
•  Has strong empathy for MSMEs and merchants navigating digital finance.
• Drives usage and adoption with measurable commercial impact.