Center Manager at Global Profilers

Job Summary

• The candidate is expected to manage and supervise the Centre’s operations and activities, with full responsibility for all operational functions including Front and Back Office, HR, IT, Maintenance, Finance/Accounting, and Marketing/Business Development.

Job Responsibilities

• Manage, build, and develop a team capable of delivering the targeted results.
• Implement standard operating protocols, monitor performance, identify areas for improvement and optimization, and lead execution of related initiatives.
• Manage client experience, ensuring satisfaction through timely delivery of service to maximize client retention.
• Ensure quality service and implementation of clinical best practices, constantly monitor levels of service quality, and devise strategies to improve any shortfalls.
• Develop and execute clear marketing and business development strategy.
• Communicate effectively and build strong relationships with key stakeholders, including collaborating hospital management, clinical teams, suppliers, strategic partners, and external advisors.
• Ensure all documentation; and record keeping is carried out timely.
• Develop a centre budget and track performance against the budget.
• Coordinate the efforts of the clinical board and synergies activities with clinical partners.
• Provide timely, detailed, and frequent reporting to HQ on operational, financial, and coordination matters.
• Provide periodic reporting to the Company’s Board of Directors.
• Apart from the above duties and responsibilities, Management may modify your job description

Job Requirements and Skills

• BSc / MSc in related field.
• Candidate must have Health sector experience.
• Minimum of 5 years in a managerial position
• Communicate effectively and build strong relationships.
• Clear and concise communication with team members and senior management.
• Must have managerial experience in an Hospital