CCTV Operator at Proforce Limited

Job Summary

• The CCTV Operator is responsible for monitoring and managing the company’s surveillance systems to ensure the safety and security of personnel, assets, and facilities.
• This is a full-time onsite role, requiring constant monitoring of CCTV cameras, prompt incident reporting, and collaboration with the security team to maintain a secure working environment.

Key Responsibilities
Surveillance Monitoring:

• Monitor live CCTV feeds across the factory, offices, warehouses, and surrounding premises.
• Detect and report suspicious activities, security breaches, or safety concerns.
• Track movement of personnel, visitors, and vehicles within the facility.

Incident Reporting & Response:

• Record and report all incidents, irregularities, and security breaches.
• Escalate issues promptly to the Security Supervisor or relevant authorities.
• Retrieve and review recorded footage when required for investigations.

System Operation & Maintenance:

• Operate CCTV systems, recording equipment, and related surveillance tools.
• Ensure proper functioning of cameras, monitors, and recording systems.
• Report faults or technical issues to maintenance or IT teams.

Access Control Support;

• Monitor entry and exit points via surveillance systems.
• Support enforcement of access control procedures.
• Assist in verifying visitor and staff movement when necessary.

Documentation & Compliance:

• Maintain logs of surveillance activities and incidents.
• Ensure proper storage and confidentiality of recorded footage.
• Comply with company policies and security protocols.

Requirements & Qualifications

• Minimum of SSCE; OND or relevant certification is an added advantage.
• 2–4 years’ experience as a CCTV Operator or in a security role.
• Familiarity with CCTV systems, surveillance software, and monitoring equipment.
• Good observation and attention to detail.
• Ability to remain alert and focused for extended periods.
• Basic computer skills.
• Good communication and reporting skills.
• Must be available to work onsite on a full-time basis, including shifts if required.

Key Competencies:

• Vigilance & Attention to Detail
• Incident Detection & Reporting
• Integrity & Confidentiality
• Time Management
• Team Collaboration.