Cashier at St Dominic Catholic Hospital

Job Summary

• The Cashier is responsible for processing patient payments, managing cash, card and credit transactions, and providing excellent customer service to patients and visitors.

Key Responsibilities
Patient Payments:

• Process patient payments, including cash, cards, and insurance claims.
• Ensure accurate and timely posting of payments to patient accounts.

Cash Handling:

• Manage cash drawer, ensuring accurate counting and reconciliation of cash.
• Balance the cash drawer at the end of each shift.

Customer Service:

• Provide excellent customer service to patients and visitors.
• Respond to patient inquiries and concerns regarding billing and payments.

Data Entry:

• Accurately enter payment information into hospital systems.

Cash and Card Transactions:

• Process card transactions, ensuring accurate and secure processing.

Reconciliation:

• Reconcile cash and credit transactions at the end of each shift.

Security and Compliance:

• Follow hospital security protocols and compliance procedures.

Requirements

• High school diploma or equivalent required.
• 1-5 years of experience in cash handling or customer service.
• Basic computer skills and knowledge of hospital software systems.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.

Work Environment:

• Front office setting with frequent interaction with patients and visitors.
• May require working evenings or weekends.