Cashier at Goonite Hygiene

Job Summary

• The Experienced Cashier will be responsible for efficiently and accurately handling transactions and ensuring a smooth and pleasant customer experience.
• This role requires familiarity with Goonites’ excellent communication skills, and the ability to work in a fast-paced environment.
• The ideal candidate will have previous experience in a similar role within the FMCG industry.

Key Responsibilities

• Transaction Management: Process customer purchases accurately and efficiently using the point-of-sale (POS) system. Handle cash, credit, and debit transactions with precision.
• Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience for all customers.
• Product Knowledge: Demonstrate in-depth knowledge of Goonite (NG) Hygiene Products to assist customers with their selections, provide recommendations, and promote special offers or promotions.
• Inventory Control: Monitor and manage inventory levels at the checkout area, ensuring that shelves and displays are stocked and organized.
• Cash Handling: Reconcile cash drawer at the beginning and end of each day. Report any discrepancies to the Manager promptly.
• Compliance: Adhere to all company policies and procedures, including those related to health and safety, loss prevention, and data protection.
• Team Collaboration: Work effectively with other team members to achieve goals and improve customer satisfaction.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field.
• Minimum of 2-3 years’ experience within the FMCG industry, preferably within the Manufacturing sector.
• Technical Skills: Proficiency with POS systems and cash handling. Familiarity with inventory management.
• Customer Service: Demonstrated ability to deliver outstanding customer service and handle customer inquiries and complaints professionally.
• Communication: Excellent verbal communication skills with the ability to interact positively with customers and team members.
• Attention to Detail: Strong attention to detail and accuracy in handling transactions and managing cash.
• Adaptability: Ability to thrive in a fast-paced environment and adapt to changing priorities and tasks.