Cashier / Customer Service Officer at Ascentech Services Limited

Job Summary

• We are seeking a detail-oriented and customer-focused Cashier/Customer Service Officer to join our team.
• The successful candidate will handle financial transactions, maintain accurate records, and ensure an exceptional customer experience.
• The role requires strong communication skills, proficiency in cash handling, and the ability to resolve customer inquiries effectively.

Job Responsibilities

• Welcome customers warmly and address their inquiries.
• Assist customers in locating items and provide advice or product recommendations.
• Resolve customer complaints and provide relevant information to ensure satisfaction.
• Operate scanners, cash registers, and related electronic systems.
• Process sales transactions efficiently, including cash, credit, and debit payments.
• Issue accurate receipts to customers and ensure proper recording in the organization's database.
• Reconcile the cash register and generate reports for credit and debit sales.
• Maintain a clean and organized workspace.
• Report any discrepancies detected in transactions and escalate issues with equipment.
• Ensure proper documentation of refunds and exchanges in line with company policies.
• Accurately capture all patient or customer information during registration.

Job Requirements

• Bachelor's Degree in Accounting, Finance, or a related field.
• Minimum of 2 years of relevant work experience.
• Strong numerical and cash handling skills.
• Proficiency in operating POS systems, cash registers, and other related electronics.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Problem-solving skills and a customer-first mindset.