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  • Posted: May 20, 2024
    Deadline: May 27, 2024
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to and streaming music, movies, Skype and gaming. Not only do we ensure you get the speed you pay for, but it stays reliably fast – even during peak times. Blazing fast connectivity without breakin...
    Read more about this company


    Call Centre Agent


    • Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation.

    They often have the following responsibilities:

    • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
    • De-escalate situations involving dissatisfied customers, offering patient assistance and support
    • Call clients and customers to inform them about the company’s new products, services and policies
    • Guide callers through troubleshooting, navigating the company site or using the products or services
    • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
    • Collaborate with other call center professionals to improve customer service
    • Help to train new employees and inform them about the company’s customer management policies


    • Interested candidates should possess a Bachelor's Degree, HND or OND with 1 - 2 years work experience.

    Method of Application

    Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

    Build your CV for free. Download in different templates.

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