Business Unit Lead (Pharmacy) at Castville Solutions

Responsibilities

• Oversee daily business unit operations to ensure efficient service delivery and compliance with organizational standards.
• Lead, supervise, and develop team members to achieve operational excellence and high performance.
• Manage inventory planning, stock control, and resource utilization to ensure product availability and accuracy.
• Build and maintain strong relationships with customers, vendors, regulators, and internal stakeholders while resolving operational issues promptly.
• Monitor operational performance, prepare reports, and support audits, inspections, and continuous improvement initiatives.

Key Performance Indicators (KPIs)

• Achieve 40% annual sales growth while maintaining a 10% operating expense ratio.
• Maintain 95% order fulfilment and inventory accuracy with a stock-out rate of 5% or less.
• Achieve at least 90% compliance audit and stakeholder satisfaction scores.
• Maintain a minimum of 85% patient satisfaction and team performance rating.
• Foster high employee engagement and continuous operational improvement.

Requirements

• Bachelor’s degree in Pharmacy, Pharmaceutical Sciences, or a related field; professional certification is an added advantage.
• Minimum of four (4) years’ experience in pharmacy management, healthcare services, or a similar leadership role.
• Strong knowledge of inventory management, regulatory compliance, budgeting, vendor management, and risk management.
• Proficiency in pharmacy management software, Microsoft Office applications, and data reporting tools.
• Demonstrated leadership, communication, problem-solving, and stakeholder management skills.
• MUST reside close to Surulere or Ikeja. NO accommodation is provided.