Business Program Manager at Microsoft

Job number 1149969
Travel: 0-25 %
Profession: Business Programs & Operations
Role type: Individual Contributor
Employment type Full-Time

Job Description
The Business Program Manager reports to the Marketing and Operations Lead (M&O Lead) and is responsible for leading, creating, and orchestrating processes across all business groups locally. This means the Business Program Manager (BPM) assists the M&O Lead execute the role in the following areas:

• Plays trusted advisor and business partner to the local leadership
• Ensures quality plans in place to drive growth
• Takes action based on insights from execution
• Strives for excellence in project and process based work, simplifying processes without compromising outcomes
• Provides increased transparency and integration across all groups
• The BPM is a senior business partner that leads key decisions across the business as well as marketing planning and governance.

Responsibilities

• Contributes to Area performance across Solution Areas for Customer Adds, Consumption and compete.
• Regarded by the Area LT and stakeholders as an expert, driving execution, growth & deep insights
• Improve sales discipline and coaching culture via operational excellence and within the frame of Empowering Digital Success

Role Time Allocation:

• Deliver Business Performance Insight: Work across the Subsidiary/Area to standardize, simplify, rationalize, and organize reporting to improve local execution by driving analysis and insights to advise the BSO and M&O leader of execution insights. (40%)
• Drive Execution & Resource Management: Lead ROC cycles, Scorecard, Planning, and Operational functions to scale, improve, standardize, and accelerate business outcomes. Manage resources across Areas such as Local Marketing, M&O Opex, Enterprise Cloud Investment Fund (ECIF), and marketing compliance. Drive process simplification without compromising outcomes. (20%)
• Accelerate Empowering Digital Success (EDS) Landing & Support: Improve ROC discipline and enable coaching culture via standardized meeting rhythms, reports, communications, and coaching frameworks for Modern ROC readiness, etc. (20%)
• Enable Cross-Business Execution Activities: Assist the M&O leader to scale execution cross-subsidiary (10%)
• Team responsibilities, learning, and development (10%)

Educational Qualifications

• Bachelor's Degree (B.S. / B.A.) required and/or experience in relevant fields eg: business, marketing, information technology, operations, finance. Master's degree beneficial.

Experiences:

• 3-5 years related experience
• Experience and deep knowledge within Sales Excellence, Business Planning, Sales Operations, and/or Finance
• Executive exposure and cross-functional stakeholder management
• Focus on providing process optimization by understanding the desired business outcome
• Deliver end-to-end deep data analysis and actionable strategic insights
• History of driving operational discipline as well as innovation

Skills & Knowledge:

• Ability to work and build strong relationships with senior managers (required)
• Must have proven skills in financial, marketing, and IT management
• Advanced oral and written communication skills, planning and organizational abilities
• Intermediate conflict resolution and negotiation skills (required)
• Must be able to work independently, handle multiple projects in a fast-paced environment, and negotiate and collaborate effectively
• Must be highly analytical, able to understand business metrics, customer and market trends