Business Program Manager at Microsoft

Job Number: 1149969
Travel: 0-25 %
Profession: Business Programs & Operations
Role type: Individual Contributor
Employment type: Full-Time

Job Description
The Business Program Manager reports to the Marketing and Operations Lead (M&O Lead) and is responsible for leading, creating, and orchestrating processes across all business groups locally. This means the Business Program Manager (BPM) assists the M&O Lead execute the role in the following areas:

• Plays trusted advisor and business partner to the local leadership
• Ensures quality plans in place to drive growth § Takes action based on insights from execution § Strives for excellence in project and process based work, simplifying processes without compromising outcomes § Provides increased transparency and integration across all groups The BPM is a senior business partner that leads key decisions across the business as well as marketing planning and governance.

Responsibilities

• Contributes to Area performance across Solution Areas for Customer Adds, Consumption and compete.
• Regarded by the Area LT and stakeholders as an expert, driving execution, growth & deep insights
• Improve sales discipline and coaching culture via operational excellence and within the frame of Empowering Digital Success

Role Time Allocation:

• Deliver Business Performance Insight: Work across the Subsidiary/Area to standardize, simplify, rationalize, and organize reporting to improve local execution by driving analysis and insights to advise the BSO and M&O leader of execution insights. (40%)
• Drive Execution & Resource Management: Lead ROC cycles, Scorecard, Planning, and Operational functions to scale, improve, standardize, and accelerate business outcomes. Manage resources across Areas such as Local Marketing, M&O Opex, Enterprise Cloud Investment Fund (ECIF), and marketing compliance. Drive process simplification without compromising outcomes. (20%)
• Accelerate Empowering Digital Success (EDS) Landing & Support: Improve ROC discipline and enable coaching culture via standardized meeting rhythms, reports, communications, and coaching frameworks for Modern ROC readiness, etc. (20%)
• Enable Cross-Business Execution Activities: Assist the M&O leader to scale execution cross-subsidiary (10%)
• Team responsibilities, learning, and development (10%)

Qualifications
Education:

• Bachelor's Degree (B.S./B.A.) required and/or experience in relevant fields eg: Business, Marketing, Information Technology, Operations, Finance.
• Master's degree beneficial.

Experiences:

• 3 - 5 years related experience.
• Experience and deep knowledge within Sales Excellence, Business Planning, Sales Operations, and/or Finance.
• Executive exposure and cross-functional stakeholder management.
• Focus on providing process optimization by understanding the desired business outcome.
• Deliver end-to-end deep data analysis and actionable strategic insights.
• History of driving operational discipline as well as innovation.

Skills & Knowledge:

• Ability to work and build strong relationships with senior managers (required).
• Must have proven skills in financial, marketing, and IT management.
• Advanced oral and written communication skills, planning and organizational abilities.
• Intermediate conflict resolution and negotiation skills (required).
• Must be able to work independently, handle multiple projects in a fast-paced environment, and negotiate and collaborate effectively.
• Must be highly analytical, able to understand business metrics, customer and market trends.

Benefits and Perks
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

• Industry leading healthcare
• Savings and investments
• Giving programs
• Educational resources
• Maternity and paternity leave
• Opportunities to network and connect
• Discounts on products and services
• Generous time away