Business Process Automation Officer at Global Accelerex

Department Strategy & Growth Execution
Reports to Chief Strategy & Growth Execution

Job Summary

• The role exists primarily to achieve automation of all the organization's business processes and introduction of Artificial Intelligence (AI) into some of its core services.
• The Process Automation Officer will be charged with understanding and applying new automation processes as they become available and will have to leverage automation to streamline the information technology processes.
• The Process Automation Officer will take charge in automating and implementing the organization's business processes using MS Flow, PowerApps and other automation tools.
• Communication skills will be very important, since he/she will need to champion cross-departmental efforts to help streamline business processes.

Responsibilities

• Develop new SharePoint components using Forms and Workflows, C#, JavaScript, HTML, CSS, React
• Analyze business operations to determine opportunities to streamline and automate business processes using MS Flow, Power App and other automation and AI tools
• Integrate SharePoint applications into other Office 365 applications (Teams, Delve, Sway, Stream, Power BI etc.)
• Keeping the company's intranet refreshed with up to date designs
• Work with content to build and/or modify lists, libraries, pages, subsites and configure site features to provide users with views within SharePoint
• Drive project planning sessions with units/stakeholders within the organization
• Develop process maps to understand As-Is and To-Be scenarios
• Manage and prioritize tasks and time and provide regular status updates
• Document changes to the systems using change management best practices whilst keeping updated project documentation
• Identify bugs and resolve quality issues detected in automated processes.
• Install applications and databases relevant to automation systems
• Administer and support other services like SharePoint, Teams etc
• Keep up with new trends in technology and practices
• Manage all other tasks that will be assigned

Competencies:

• Effective communication skills, written and verbal
• Demonstrated desire to work as a part of a high performing team
• Proven ability to operate effectively in a geographically diverse environment
• Demonstrated customer relationship management skills
• A proven track record of self-development
• Detail and process orientated
• Self-motivated

Qualification

• Bachelor's Degree in Computer Science or Software Engineering
• MOSS or WSS certification is an added advantage
• Experience of M365 tools including Power Automate and Power BI
• Previous experience as a SharePoint Developer and ability to develop applications and workflows in SharePoint Online and SharePoint 2016
• A good understanding of C#, ASP.NET, and .NET Frameworks
• Familiarity with JavaScript, HTML5, CSS, XML, jQuery, SQL Server, and Web Services
• Ability to solve software issues
• Ability to project manage