Business Process Analyst at Wema Bank Plc

The Ideal candidate would be in charge of Identifying business process improvement opportunities and develop improved future state processes.

Job Description

Job Description

• Partner with business stakeholders to understand and prioritize business goals and information needs
• Collaborate with Business users and IT to create the Business Requirement Documents, user stories and other documentations that guide application development efforts and ensure successful implementation of business requirements
• Manage project engagements across all levels from initiation to closure
• Conduct stakeholder engagement sessions and focus group interviews to elicit requirements
• Conduct benchmarking, comparative analysis and impact analysis to ensure integration of business case/requirements across the enterprise
• Identify business process improvement opportunities and develop improved future state processes
• Document and manage changes to requirements and business needs
• Coordinate User Acceptance Testing and ensure alignment of developed application with business objectives
• Work with Process Designers during the design and development of the processes
• Provide ongoing support to resolve problems and fulfill service requests for process improvement
• Understand the risks, assumptions, and dependencies associated with the process and communicate impacts to time/scope/budget
• Work closely with development team to ensure requirements are accurately mapped and suitable for development
• Facilitate end-user trainings and pre- go live arrangement
• Prepare user guides, SOPs and other documentations that aide knowledge management
• Manage post go live support, issue resolution and process adoption
• Monitor and measure process performance to ascertain the delivery of improvement objectives

Job Experience

Minimum Qualifications

• 3-5 years’ experience as a Business Process Analyst in a financial institution
• Bsc in any related field
• Basic knowledge in generating process documentation
• Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools