Business Manager / Operations Manager ( Perfumery / Interiors) at Elvaridah

Job Duties, Responsibilities and Accountabilities

• To develop and execute plans and strategies to achieve the company’s set goals and targets in capturing a share of the diffuser and perfume industry.
• Coordinate and oversee the execution of company operations
• Ensure efficiency in production processes especially via reduction of wastage
• Oversee employees and give them constructive feedback and suggestions for improvement
• Build long-term relationships with all key stakeholders
• Ensure compliance with regulators, and other regulatory stakeholders
• Ensure that company has the adequate and suitable resources needed to complete its activitiesand meet set production targets.
• Collect, research, track and analyse relevant business data
• Write and present reports with findings and insights.
• Perform analysis of overall company performance.
• Manage budgets and forecasts.
• Ensure timely execution of tasks.
• Recruit, train, mentor and coach staff.
• Ensure smooth running of day to day activities.
• Stock Monitoring and inventory tracking
• Ensure customer satisfaction, growth and retention strategies are developed and evaluated regularly
• Drive growth strategy based on client/ market patterns observed
• Develop strategic goals to increase turnover and profitability of the company
• Identify organization’s key performance indicators (KPIs), develop project plans to achieve goals, and monitor organization’s performance.
• Anticipate operational needs and identify growth opportunities.
• Take the lead shepherding special projects and key initiatives.
• Create contents, graphics of products for social media marketing.

Competencies

Project Management:

• Applies appropriate commercial and financial principles.
• Understands situations in terms of costs, profits, added-value and return on investment

Initiative

• Proactive. Seizes opportunities and acts upon them immediately.
• Takes responsibility for own actions and addresses problems before asked.

Results Orientation

• Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met.
• Conveys a sense of urgency and drives issues to closure.
• Aims to improve upon past performance.
• Establishes aggressive personal targets and strives to achieve them.

Team Skills

• Helps to create a sense of team spirit and harmonious relations through cooperation and support.
• Balances personal goals with those of the team.
• Fosters collaboration among team members.

Industry & Market Awareness

• Seeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them.

Planning & Objective Setting

• Systematic in approach to work.
• Produces action plans in which objectives are defined and steps for achieving them are clearly specified.
• Plans by breaking down large task into subtasks.
• Develops plans that anticipate obstacles.
• Is realistic about time-scales and builds in appropriate checkpoints, milestones and controls in order to ensure delivery.