Business Manager at Growth Partner Intermediaries Limited

Job Purpose

• This role will provide strategic leadership, and direction and will be responsible for the growth of the business in volume and in the portfolio.
• Your responsibilities would include developing and maintaining strong business relationships with existing and new clients, and people management while producing insightful, data-driven reports for decision-making.

Job Responsibilities

• Developing business management goals and objectives that tend to growth and prosperity.
• Designing and implementing business plans and strategies to promote the attainment of goals.
• Assessing and identifying new opportunities for growth in current and prospective markets.
• Forecast and track key account metrics and performance (e.g., quarterly sales results and annual forecasts).
• Establishing the company’s goals and objectives.
• Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines.
• Ensuring that the company has sufficient resources such as personnel, materials, and equipment to complete its activities.
• Developing a comprehensive company budget and performing periodic budget analyses.
• Provide data analytics of sales to the relevant management team.
• Participate in the development of competitive analyses and pricing strategies.
• Liaise with relevant regulatory agencies ensuring that required documentation is intact and strict adherence to regulatory provisions for smooth operations.
• Maintain excellent customer service delivery with a focus on delivering the best experience to visitors, partners, and clients.
• Manage and control business unit CAPEX and OPEX budget.
• Lead negotiations with service providers, suppliers, and clients, and ensure winning outcomes in line with the company’s interests.
• Enforce operational standards, adherence to dress codes, punctuality, and corporate values across the department.
• Must have worked in a reputable hospitality business.
• Other related duties may be assigned by the GMD.

Special Skills and Qualifications

• Bachelor's Degree in any Management / Social Science field
• Minimum of 8 years experience as a business manager in lounge and restaurant
• Demonstrable experience in negotiation and meeting client requirements
• Attention to detail.
• Excellent communication and interpersonal abilities to foster long-term relationships.
• Track record of selling growing revenue across an existing client portfolio.
• Confident, must be self-motivated, flexible, and able to multitask.
• Strong command of written and verbal English.
• Hospitality experience.

Person Specification:

• Motivated by the mission of the brand.
• An entrepreneurial spirit
• Pragmatic with quantitative and analytical ability and attention to detail
• Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities.
• High level of integrity and dependability with a strong sense of urgency.
• A focus on execution. Willingness and the ability to get your hands dirty.
• Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method, and outcomes for yourself.