Business Manager at Elvaridah

Position Overview:

• As a Business Manager, your role is to supervise, control and drive business growth within the Organization.
• You are to develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income.

Key Responsibilities

Strategic Planning and Execution:

• Develop, communicate, and implement the company's strategic vision and mission.
• Set clear goals, objectives, and key performance indicators (KPIs).
• Create actionable plans to achieve strategic objectives.

Business Development:

• Identify and evaluate growth opportunities, market niches, and expansion areas.
• Develop and execute plans for diversification, market penetration, or business improvement.
• Foster partnerships and alliances that support business growth.

Stakeholder Communication:

• Maintain effective communication with internal and external stakeholders.
• Keep employees, shareholders, and customers informed about company developments and performance.

Marketing and Promotion:

• Create marketing campaigns to promote bedding products, including both B2B (restaurants) and B2C (retail) strategies.
• Analyze market trends and competition to identify growth opportunities.
• Manage sales teams and develop strategies to meet or exceed sales targets.
• Develop marketing strategies and promotional activities to attract guests and patrons to the restaurant.

Operations Management:

• Oversee day-to-day operations to ensure efficiency and productivity.
• Streamline processes, optimize workflow, and enhance operational effectiveness.
• Monitor and improve supply chain management and logistics.

Inventory Management:

• Monitor and manage inventory levels to ensure that bedding products are available when needed and minimize excess stock.

Customer Relationship Management:

• Cultivate and maintain strong customer relationships.
• Address customer concerns, resolve complaints, and maintain a high level of customer satisfaction.
• Implement customer feedback mechanisms and use insights for business improvements.

Quality Assurance:

• Ensure the delivery of high-quality products and services.
• Implement quality control measures, audits, and continuous improvement processes.
• Address quality issues promptly and effectively.

Requirements

• A bachelor's degree in business administration, management, finance, or a related field.
• In-depth knowledge of the beddings and hospitality industry
• Minimum of 3 years experience as a business manager
• Previous managerial or supervisory experience is often required.
• Proficiency in marketing strategies, sales techniques, and customer relationship management.
• Understanding of day-to-day business operations, including supply chain, logistics, and workflow optimization.
• Strong written and verbal communication skills.
• The ability to develop and execute strategic plans to drive business growth and profitability.
• Proficiency in financial management.
• Ability to multitask
• Ability to develop and execute strategic plans to drive business growth and profitability.
• Technology Proficiency.