Business Intelligence Analyst at PalmPay

PalmPay is hiring a Data Analyst to turn data into actionable insights that support business growth, risk control, and inventory management. This role will support decision-making, improve internal processes, and promote financial inclusion through data.

Responsibilities:

• Collect, clean, and manage data from banking systems and digital platforms
• Analyze customer behavior, loan performance, deposits, and risk trends
• Build and maintain daily, weekly, and monthly dashboards
• Provide insights to support credit, product, and marketing decisions
• Monitor KPIs and recommend process improvements
• Generate reports for regulators (CBN, NDIC) and support audits
• Use tools like Excel, SQL, Power BI, and preferably Python or R for analysis

Requirements:

• Bachelor’s degree in Statistics, Economics, Finance, Computer Science, or a related field
• 2+ years in a data analytics role (preferably in financial services or fintech)
• Strong skills in Excel, SQL, and Power BI or Tableau
• Experience with financial data (loans, deposits, transactions)
• Strong analytical and communication skills
• Knowledge of microfinance operations and regulation
• Familiarity with core banking systems and mobile money
• Python experience is an added advantage
• Passion for financial inclusion