Business Development Specialist at Novella Africa

Job Description

• The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts.
• He/she will promote the Novella brand, build customer relationships, identify business opportunities, develop marketing strategies and close business deals while maintaining extensive knowledge of current market conditions.

Responsibilities
Marketing:

• Developing intelligent marketing plans and initiatives
• Driving marketing campaigns
• Researching the industry to identify external threats and opportunities.
• Contributing and developing the business’s digital presence.
• Developing marketing content and strategies that tie to the objectives of the organization.

Business Development:

• Attracting new clients by innovating and overseeing sales activities.
• Optimizing revenue by building relationships with new clients and boosting value to the clients.
• Improving bottom-line profitability by growing customer base and capitalizing on upsell opportunities
• Sales of the company’s products and services
• Attending business calls, meetings and events for the company
• Preparing and delivering pitches and presentations to potential new clients.

Customer Relationship:

• Ensuring quality customer experience from our products and services
• Developing and managing the referral networks to support business development
• Resolving customers disputes
• Channelling customers’ feedback to the product development team for product development and improvements.

Requirements

• Bachelor’s Degree in Marketing or Business Management related fields.
• At least two (2) years of marketing/sales experience in an HR consulting firm or related organization
• Proven sales track record of lead generation and conversion
• Experience in using CRM Software
• Ability to create proposals and find solutions to meet client requirements
• Excellent organizational skills to meet targets, goals and set priorities
• Experience in customer support is an added advantage.

Skills:

• Proposal writing and content development skills
• Sales and Marketing Skills
• Excellent communication and interpersonal skills
• Digital Marketing skills
• Good decision-making skills
• Confidentiality and Strong ethical standards
• Critical thinking
• Technological skills
• Interpersonal Skills
• Business Acumen.