Business Development Manager at The People Practice

ROLES & RESPONSIBILITIES:

Strategic Partnerships & Business Development

• Analyze and examine the competitive landscape and customer needs to effectively position the company as the preferred financial and lifestyle solution to individuals and MSMEs.
• Customer P&L ownership and responsibility: Achieve Net Revenue, Gross Margin, 4P targets (Product, Placement, Price & Promotion) & Net Working Capital targets for the accounts.
• Manage existing channel partner portfolios and find new revenue generating opportunities with key customers (including increasing listings, points of distribution, new products, price increases, etc.)
• Leveraging data, assist in the setup of strategic partnerships by identifying, attracting and qualifying emerging business opportunities in financial and lifestyle markets
• Work in partnership with various financial and lifestyle brands to develop new products or to create a tailored product mix to meet the diverse needs of the company’s Tribe.
• Represent the company at various conferences and networking events to support customer acquisition initiatives.

The Company’s Tribe Management

• Strong relationship skills within the company, which includes building relationships with relevant decision makers and influencers and to enable effective two-way flow of information and resolution of issues
• Collect feedback from identified customers or customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
• Suggest new products, services and technology, and recommend changes to existing ones so to meet the company's clients changing needs with a focus on client retention.

QUALIFICATIONS

• Completed Bachelor's degree in a related field and five years' relevant experience in a strategic role in the banking/payments/fintech space preferrable
• Experience and demonstrated success in B2B business development
• Leadership experience either in leading a team or being autonomous and have taken ownership of sales targets in previous roles
• Strong communication skills, excellent interpersonal skills, both oral and written, and ability to create as well as deliver effective presentations
• Manages self and others to provide exceptional client service by responding with a sense of urgency, practicality, accountability, and integrity
• Ability to work in a dynamic environment that requires critical thinking and strong analytical skills
• Expert in CRM, ideally Freshdesk
• Strong interpersonal and organizational skills
• Ability to multitask and meet deadlines under pressure
• Strong customer service and retail background are pluses