Business Development Manager at Synapse Resource Center

Location: Ikeja, Lagos

Job Description
The roles and responsibilities of this include but not limited to:

• Prospect for new clients by networking, and using other acceptable means of generating interest from potential clients and ultimately converting them into clients;
• Be involved in generating relevant partnership proposals with support from the clinical team
• Identify innovative tactics, corresponding business plans and sustainable operations to drive revenue and volume growth while meeting the market's needs;
• Develop and implement community workshops and seminars, with a bid to grow business;
• Develop and maintain relationships with psychiatrist, psychologist and other allied mental healthcare professional relations, both inside and outside the hospital and amongst sector actors;
• Conduct marketing research and analyses to ensure that the hospital is competitive in the marketplace;
• Prepare and make presentations to prospective clients and network to increase Synapse-Magnolia's visibility.
• Study Customer needs to properly direct sales efforts
• Have a good understanding of the business’s products and services and be able to advise clients about them
• Participate in conducting market research and analyze activities to ensure that the organization is competitive in the marketplace, on a local and national rating.
• Suggest measures for improving customer satisfaction and loyalty
• Draft and review contracts
• Create Weekly & Monthly Reports
• Analyze Team performance against Set targets and goals
• Be a lead in expanding our services nationwide.
• Strategically brainstorm and implement new business development initiatives;
• Ensure business/sales targets are met by the team.

Expectations:

• Increase Synapse-Magnolia’s Bed Occupancy;
• Develop short and long-term management and organizational plans to define responsibilities and business activities consistent with hospital goals and objectives.

Client Retention:

• Assist in managing existing clients and ensure they stay satisfied and positive;
• Provide support that will continually improve the existing relationship;
• Make recommendations to Management on services that meet, predict and mirrors current clients’ future needs;
• Ensure the continuous refinement of the service rendered by the Facility;
• Perform any other duties as directed by the MD.

Required Qualification and Experience

• A minimum of a Master's Degree in Business Administration, Marketing or any other related Field.
• Minimum of 3-5 years’ experience as a Business Development Manager
• Strong communication skills and negotiation skills
• Excellent relationship management and business development skills
• Proven sales track record
• Proficiency in MS Office
• Market knowledge
• Ability to build rapport
• Proactive problem-solving approach.
• High level of professionalism.
• Ability to maintain strict confidentiality
• Must have excellent interpersonal skill.