Business Development Manager at Suretree Systems

About the Job
Fintech Business Development Manager:

• The Business Development Manager will be responsible for managing the client life cycle as well as the business sales processes.
• This position will drive all product and service innovation to maintain a competitive advantage and also to meet or exceed sales goals.
• This role requires business re-engineering skills as well as a good knowledge of the consumer lending ecosystem.
• The candidate must have a proven track record in managing, developing, and winning new business within the FinTech space.

Client Acquisition:

• Express a very good understanding and selling IT applications or related services within the financial services industry.
• Generating a strong pipeline of leads through your network
• Utilising existing networks and relationships to build new business
• Identify business opportunities from business intelligence and market knowledge
• Develop sales strategy and set corresponding sales targets
• Continually educate Origination team in sales tactics that improve the success rate
• Manage, monitor, and evaluate the performance of the Origination team
• Make sure the Origination team offers a timely and professional service
• Keep abreast of activities of key players in the industry and maintain a competitive advantage
• Maintain relationships with key decision-makers within identified institutions  
• Create proposals and make presentations to clients.
• Set and periodically update business process guide
• Report on departmental activities to the executive management

Client Servicing & Retention:

• Manage the process of developing marketing campaigns to meet client objectives
• Liaise with Sales Direct and Digital marketing teams to ensure delivery of all service level commitments
• Prepare reports on all origination activities for internal and external clients.
• Carry out periodic client satisfaction surveys and identify key success areas and shortcomings
• Develop strategy and incentives to retain clients
• Actively search for service gaps and proffer solutions
• Highlight upselling, cross-selling, cycle-based selling opportunities for existing clients

Business Analytics & Product Innovation:

• Analyse and report on data generated from BI software to inform recommendations for new products and services
• Evaluate organisational costs and suggest ways to improve operational efficiency
• Recommend, implement and monitor the performance of business intelligence tools
• Keep abreast of internal operational changes
• Keep abreast of new technologies and new operational processes within the industry
• Regularly carry out an assessment of internal operational processes, identify problems and proffer solutions
• Facilitate/implement any approved system/ process changes
• Test and assess the effectiveness of system/ process changes
• Continuously monitor the performance of each campaign and recommend changes as and when needed to meet set targets .

Education / Knowledge, Skills, Attributes, Experience & Other Requirements

• Bachelor's Degree in any discipline
• At least 10 years and above proven sales experience in a B2B client-facing role, marketing and distribution role  
• Possess strong B2B (business to business) sales acumen
• Experience working in the insurance sector is preferred.
• Experience implementing origination strategies in B2B and B2C sales environment  
• Sales skills (cold calling, sales meetings, price and terms negotiations, problem management, account management, account growth etc.)
• Ability to work in a team or stand-alone plus a determination and motivation to exceed targets.
• Ability to influence at all levels
• Office suite software (including Microsoft Word, Excel, PowerPoint, and Outlook)
• Applicant must have Fin-Tech and Insurance industry experience.

Other Requirements:

• Possess strong sales acumen
• Ability to secure clear direction and buy-in from business leadership and then maintain visibility as strategy is executed
• Ability to take high-level vision and translate it down to executable actions
• Ability to foster strong professional relationships and manage expectations with customers, distributors, department leaders, and fellow employees
• Ability to multi-task and thrive in an environment with shifting priorities and time-sensitive deadlines
• A strong sense of organisation and attention to detail are required
• Strong verbal and written skills are required
• Strong ability to prioritise and balance competing requests for support
• Ability to work independently once strategy and direction is identified, while maintaining strong visibility for the organisation
• Strong analytical and logical skills.