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  • Posted: Dec 1, 2022
    Deadline: Dec 16, 2022
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  • In 1965, the Standard Bank of South Africa merged with the Bank of West Africa acquiring businesses including a banking operation in Nigeria, which dated back to 1894. The name was then changed to Standard Bank of West Africa. Four years after the merger, Standard Bank Nigeria was incorporated locally to take over the business in Nigeria. In 1971, 13% of the...
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    Business Development Manager, Priority Banking

    Job ID: 2200030802
    Location: Victoria Island, Lagos
    Job: Retail Banking
    Schedule: Full-time
    Employee Status: Permanent

    Job Purpose

    • Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Employee Banking Team (senior executives) with full Priority offering
    • Also handle client-led requests via ATL/online pull
    • Activate NTB clients, set up and educate clients on remote channel usage i.e., online, Client Centre, ATM, and hand-over clients to assigned Priority Banking Team
    • Do not manage the client relationship beyond acquisition & activation

    Responsibilities
    Prepare & set up (remote):

    • Collect info from leads from sources
    • Pre-send product bundles description and bank proposition
    • Collect all documents (digital) required for account opening and pre-fill forms

    Sources of leads:

    • ATL/ Online leads
    • Alliances
    • Catchment activity
    • Targeted Affluent Lists
    • BC/CC/CIC cross sell.

    Target Clients:

    • Priority NTB potential clients.

    Meet, Deep Sell & Train (in person):

    • Meet in person (ensure Priority Banking Team)
    • Listen and determine further needs
    • Acquire clients with anchor products
    • Set up KYC needs with KYC centre
    • Educate and conduct initial set up for online, ATMs, Client Centre, and Store.

    Activate and Pass On (remote):

    • Activate as per 100 day plan
    • Prepare and pass on Client into interacting with the bank via Online, Client Centre, Store and Priority Banking Team

    Policies and Guidelines:

    • To be familiar and comply with all relevant Group policies and local regulations in relation to all products.
    • Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to.

    Anti Money Laundering / KYC / CDD
    Remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to:

    • Identifying your customer
    • Knowing your customer
    • Reporting suspicions
    • Safeguarding records
    • Not disclosing suspicions to customers.

    Group Compliance Performance Objectives

    • Adherence to laws and regulations, internal risks and compliance policies and Group Code of Conduct
    • Completion of all mandatory risk and compliance training including e-learning within stated timeframes
    • Proactive identification of risks and concerns, including escalation to all relevant stakeholders
    • Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls.

    Projects:

    • To participate and contribute in the upcoming projects of the department to ensure timely and smooth implementation.

    Key Relationships (Internal And External):
    Internal:

    • Senior Relationship Managers, RMs and peers in Retail Clients
    • Senior Managers, SBIM, BOMs and BOOs of all levels in the Business Units.
    • Branches
    • Group Internal Audit.

    External:

    • Clients

    Contributes to:

    • The overall success of Retail Client Nigeria

    Our Ideal Candidate

    • Minimum of 10 years’ experience in Sales with minimum 5 years experience in sourcing and managing HNIs
    • Good working knowledge of the bank’s operating systems.
    • Good communication and inter-personal skills.
    • Good working knowledge of the Bank's products and services.
    • Good PC skills.

    Product Broadening:

    • Enhanced multi-product Priority knowledge
    • Market and competition knowledge.

    Client Engagement:

    • Closing deals
    • Client training on digital solutions
    • Communication and presentation skills
    • Negotiation and objection handling

    Journey Completion:

    • Understanding of KYC principles.

    Method of Application

    Interested and qualified? Go to Standard Chartered Bank on scb.taleo.net to apply

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